Privacy Policy at Apollo Slots
Apollo Slots South Africa collects and processes personal information only as needed to open an account, verify identity and process deposits or withdrawals. This page explains what data is collected, how it is used, and how it stays protected through the platform's security measures.
Information collected during registration
Registration requires an email address, mobile number and password, while a first deposit and any withdrawal request additionally require identity verification documents such as a South African ID or passport and proof of residence. This information is collected once during the KYC process and stored securely rather than requested repeatedly for routine account activity.
Payment details linked to Ozow, Capitec transfer, EFT or a crypto wallet are also recorded at the point of each transaction, since Paxson Marketing Ltd, the entity processing payments, needs these details to complete a deposit or payout correctly.
How collected information is used
Personal information is used to verify a player's age and identity, process deposits and withdrawals, and apply responsible gambling tools such as deposit limits or self-exclusion when requested. Contact details are also used to send account-related communication, including confirmation of a completed withdrawal or a change to account settings.
Marketing communication, including notices about the R9999 welcome bonus or weekly coupon promotions, is only sent to players who have not opted out of promotional messaging through their account preferences.
Data security and third-party sharing
All banking transactions are protected using Secure Socket Layer encryption, guarding transmitted data against interception during a deposit or withdrawal request. Personal information is shared only with payment processors and regulatory bodies where legally required, and is never sold to unrelated third parties for independent marketing purposes.
Player rights and contact details
A player can request a copy of their stored personal information or ask for account data to be corrected by contacting support directly through the account dashboard. Requests to close an account or delete stored data are handled individually, since outstanding wagering requirements or pending withdrawals may need to be resolved first.
Questions about this privacy policy or a specific data request can be directed to support at any time, and Apollo Slots aims to respond to standard data requests within a reasonable timeframe consistent with South African data protection practice.