Responsible Gambling at Apollo Slots
Apollo Slots South Africa provides several tools to help a player keep gambling within a comfortable limit, including deposit caps, self-exclusion and direct access to the National Responsible Gambling Programme. These tools apply identically across every game on the platform, from slots and live tables to crash games and sports betting.
Available player protection tools
Apollo Slots offers deposit limits, loss limits and session time reminders, each of which a player can set directly through account settings without needing to contact support first. These limits apply immediately once confirmed and remain active until the player chooses to adjust or remove them through the same settings menu.
A player who sets a daily deposit limit of R500, for example, will not be able to deposit beyond that amount until the following day, regardless of how many separate transactions are attempted. This differs from a loss limit, which tracks net losses across a set period rather than total deposits made.
Setting and adjusting deposit limits
A deposit limit can be set at any point after registration, and any reduction to an existing limit takes effect immediately, while any increase only takes effect after a short cooling-off period to prevent impulsive changes during a session. This cooling-off period is a standard safeguard applied consistently regardless of the specific limit type being increased.
Players depositing through Ozow, Capitec transfer or a crypto payment method can still set the same limits regardless of which payment method they use, since the limit applies at account level rather than per payment channel.
Requesting self-exclusion
Self-exclusion can be requested for a fixed period or indefinitely, and once confirmed, the account is locked from real-money play for the full duration selected, with no option to reverse the request early through standard account access. A player wanting to resume play after a fixed self-exclusion period ends must contact support directly rather than the exclusion lifting automatically without confirmation.
Where to get further support
The National Responsible Gambling Programme operates a helpline on 0800 006 008, offering confidential support to any South African player concerned about their own gambling or that of someone close to them. This service operates independently of Apollo Slots and is recognised by the National Gambling Board as the primary responsible gambling resource in South Africa.
Gambling is restricted to players aged 18 and over, and Apollo Slots applies age verification during the KYC process to confirm this before any withdrawal is processed.